For non-emergency situations only, you may contact our office through the Answering Service (Please see our Phone Nurse Policy). The provider on-call will discuss your child’s symptoms with you, along with home management options that might save you a trip to the emergency room. In the event that things cannot be managed at home, you will be directed to one of the local pediatric Urgent Care Centers or Emergency Departments. Please note that in all emergency situations, we encourage you to call the local 911 or EMS (Emergency Medical Service) immediately. You may choose to proceed to one of the suggested facilities without calling our office to save time.