Our nurses are always available to answer your call during the day and our goal is to return your non-emergent calls during business hours Monday through Friday. For all calls requiring the attention of the Provider, such calls will usually be returned within 24 hours. Our nurses can also provide you with triage services. This means that they can help you to decide whether or not you need to bring your child into the office. Our receptionist can connect you to the Triage nurse voice mail. Please leave your child’s full name (and spelling if necessary), DOB, phone number, and chief symptoms. Calls received prior to 3:00 PM will receive a call back that same day.